Tech Support
You have 2 Options to get tech support:
You have 2 Options to get tech support:
You have 2 Options to get tech support:
Option 1:
Option 1:
Option 1:
Call the help desk at 786-TECH (8324)
Use this option if you need immediate assistance. The PVUSD Help Desk is open from 8:00 am to 4:30 pm every school day and the help desk technicians can remotely assist you just like being with you in front of your computer.
Option 2:
Option 2:
Option 2:
Submit a Help Ticket
All staff members have the ability to submit a help ticket directly to our system. This is the most efficient way to request help from your Site Computer Support Technician. The Help Ticket system will automatically email you any time the request is updated or completed and you can add new information as well by simply replying to the help ticket generated email.
Technician Support by School / department
Technician Support by School / department
Technician Support by School / department
School |
Monday |
Tuesday |
Wednesday |
Thursday |
Friday |
Alianza |
None | Juan Carlos Mendoza | None | None | Juan Carlos Mendoza |
Amesti |
Deborah Berkson | None | Deborah Berkson | None | None |
Ann Soldo |
Morgen Hansen
|
None |
Morgen Hansen
|
None | None |
Aptos High |
Jeff Ramos
|
Jeff Ramos
|
Jeff Ramos |
Jeff Ramos
|
Jeff Ramos |
Aptos Junior High |
None |
Morgen Hansen
|
None |
Morgen Hansen
|
Morgen Hansen |
Bradley |
Juan Carlos Mendoza | None | None | Juan Carlos Mendoza | None |
Calabasas |
None | Alfonso Medrano | None | None | Alfonso Medrano |
Cesar Chavez |
None | David Ho | David Ho | David Ho (AM) | None |
Diamond Tech |
None | Deborah Berkson (PM) | None | Deborah Berkson (AM) | None |
District Office |
Monique Navarro, TBH | Monique Navarro, TBH | Monique Navarro, TBH | Monique Navarro, TBH | Monique Navarro, TBH |
Duncan Holbert |
Edmundo Silva-Ibarra (PM) | None | Edmundo Silva-Ibarra (PM) | None | None |
E. A. Hall |
None |
Edmundo Silva-Ibarra
|
None | Edmundo Silva-Ibarra | Edmundo Silva-Ibarra (AM) |
Food Services |
Jose Tejeda | Jose Tejeda | Jose Tejeda |
Jose Tejeda | Jose Tejeda |
Freedom |
None | Deborah Berkson (AM) | None | Deborah Berkson (PM) | Deborah Berkson |
H. A. Hyde |
None | None | Nicolas Perez | None | Nicolas Perez |
Hall District |
Israel Zuckerman | None | Erik Orgell | None | None |
Lakeview |
None | Jen Salinas-Holz | Jen Salinas-Holz | None | Jen Salinas-Holz (AM) |
Landmark |
None | Israel Zuckerman | None | Israel Zuckerman | None |
MacQuiddy |
None | Lesley Ramos | None | None | Lesley Ramos |
Mar Vista |
Erik Orgell | None | None | Erik Orgell | None |
Mintie White |
None | None | Alfonso Medrano | Alfonso Medrano | None |
New School |
None | Nicolas Perez | None | None | None |
Ohlone |
Alfonso Medrano | None | Lesley Ramos | None | None |
Pajaro Middle |
David Ho | None | None | David Ho (PM) | David Ho |
Pajaro Valley High |
Samuel Torres
|
Samuel Torres |
Samuel Torres
|
Samuel Torres |
Samuel Torres
|
Radcliff |
Nicolas Perez | None | None | Nicolas Perez | None |
Renaissance High |
None | None | Juan Carlos Mendoza | None | None |
Rio Del Mar |
None | Erik Orgell | None | None | Erik Orgell |
Rolling Hills |
Edmundo Silva-Ibarra | None | Edmundo Silva-Ibarra | None | Edmundo Silva-Ibarra |
Starlight |
None | None | Israel Zuckerman | None | Israel Zuckerman |
Transportation |
TBH | TBH | TBH | TBH | TBH |
Valencia |
Lesley Ramos | None | None | Lesley Ramos | None |
Watsonville Charter |
Kathy Wales (AM) | None | None | Kathy Wales (PM) | None |
Watsonville High |
Hany Muhrram
Jacob Jones
|
Hany Muhrram
Jacob Jones
|
Hany Muhrram
Jacob Jones
|
Hany Muhrram
Jacob Jones
|
Hany Muhrram
Jacob Jones
|
