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Contact Info:

Contact Info:

Technology Main Line: (831) 786-2170
Help Desk: (831) 786-TECH (8324)
eFax: (831) 851-2214
 
SYNERGY SUPPORt:

SYNERGY SUPPORt:

Call the Synergy Support lines for immediate assistance:
 
Office Staff  x2486
Teachers (TOSA)  x2488
 

Visit our Synergy support page to view help docs and how-to videos for teachers.

 

Visit our Synergy Office Staff FAQ Page for help docs and videos for office staff.
 

Get Remote Support by Clicking on the icon

BeyondTrust Support
BeyondTrust Support
Getting the technology assistance you need is quick and easy! 
 
Option 1
Call the Help Desk at
786-TECH (8324)
Use this option if you need immediate assistance. The PVUSD Help Desk is open from 7:30 am to 4:30 pm every school day and the help desk technicians can remotely assist you just like being with you in front of your computer.
Option 2
All staff members have the ability to submit a help ticket directly to our system. This is the most efficient way to request help from your Site Computer Support Technician. The Help Ticket system will automatically email you any time the request is updated or completed and you can add new information as well by simply replying to the help ticket generated email.
 
Technician Support BY SCHOOL

Technician Support BY SCHOOL

School Monday Tuesday Wednesday Thursday Friday
Alianza   Jen Salinas-Holz     Jen Salinas-Holz
Amesti Benjamin Rodriquez     Benjamin Rodriquez  
Ann Soldo Nicolas Perez   Nicolas Perez   Nicolas Perez
Aptos High
Jeff Ramos
Lesley Ramos
Jeff Ramos
Lesley Ramos
Jeff Ramos
Jeff Ramos
Lesley Ramos
Jeff Ramos
Aptos Junior High   Jacob Jones   Jacob Jones District Tech (PM)
Bradley   Juan Carlos Mendoza   Juan Carlos Mendoza  
Calabasas Alfonso Medrano   Alfonso Medrano   Alfonso Medrano
Cesar Chavez David Ho   David Ho (PM)   David Ho
Diamond Tech Deborah Berkson (PM) Deborah Berkson   Deborah Berkson (AM)  
Duncan Holbert Edmundo Silva-Ibarra (PM)   Edmundo Silva-Ibarra (PM)    
E.A. Hall   Edmundo Silva-Ibarra   Edmundo Silva-Ibarra Edmundo Silva-Ibarra
Freedom     Deborah Berkson   Deborah Berkson
H.A. Hyde   Benjamin Rodrigez Benjamin Rodriquez   Benjamin Rodriquez
Hall District Humberto Fernandez   Humberto Fernandez   Humberto Fernandez
Lakeview Jen Salinas-Holz   Jen Salinas-Holz Jen Salinas-Holz  
Landmark Israel Zuckerman Israel Zuckerman   Israel Zuckerman  
Macquiddy   Humberto Fernandez   Humberto Fernandez  
Mar Vista   Eric Orgell   Eric Orgell  
Mintie White   Alfonso Medrano   Alfonso Medrano  
New School          
Ohlone   Samuel Torres   Samuel Torres Samuel Torres
Pajaro Middle   David Ho David Ho (AM) David Ho  
Pajaro Valley High
David Russell
Samuel Torres
David Russell
David Russell
Samuel Torres
David Russell
David Russell
Radcliff Jacob Jones   Jacob Jones    
Renaissance High Juan Carlos Medoza   Juan Carlos Mendoza   Juan Carlos Mendoza
Rio Del Mar Eric Orgell   Eric Orgell   Eric Orgell
Rolling Hills Edmundo Silva-Ibarra (AM)   Edmundo Silva-Ibarra (AM) Nicolas Perez  
Starlight Deborah Berkson (AM)   Israel Zuckerman Deborah Berkson (PM) Israel Zuckerman
Valencia     Lesley Ramos   Lesley Ramos
Watsonville Charter   Hany Muhrram (AM)   Hany Muhrram ( PM)  
Watsonville High
Hany Muhrram
Hany Muhrram (PM)
Hany Muhrram
Jacob Jones
Hany Muhrram (AM)
Jacob Jones
Hany Muhrram
Technician Support by Person

Technician Support by Person

Site Tech Name/Email   Monday Tuesday Wednesday Thursday Friday
Alfonso Medrano Calabasas
Mintie White
Calabasas
Mintie White
Calabasas
Amesti
H.A. Hyde
H.A. Hyde
Amesti
H.A. Hyde
CCMS
Pajaro Middle
Pajaro Middle/ CCMS
Pajaro Middle 
CCMS
PVHS
PVHS
PVHS
PVHS
PVHS
Starlight/DTI
 DTI
Freedom
DTI/Starlight
Freedom
Rio Del Mar
Mar Vista
Rio Del Mar
Mar Vista
Rio Del Mar
Rolling Hills /
Duncan Holbert
EA Hall
Rolling Hills /
Duncan Holbert
EA Hall
EA Hall
Hall District
MacQuiddy
Hall District
MacQuiddy
Hall District
WHS
WCSA/ WHS
WHS
WHS/WCSA
WHS
Landmark
Landmark
Starlight
Landmark
Starlight
Jacob Jones   AJHS
WHS
AJHS
WHS
AHS
AHS
AHS
AHS
AHS
Lakeview
Alianza
Lakeview
Lakeview
Alianza
Renaissance HS Bradley Renaissance HS Bradley Renaissance HS
AHS
AHS
Valencia
AHS
Valencia
Ann Soldo
E.A Hall Ann Soldo
Rolling Hills
Ann Soldo
PVHS Ohlone PVHS Ohlone
Ohlone