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Contact Info:

Contact Info:

Technology Main Line: (831) 786-2170
Help Desk: (831) 786-TECH (8324)
eFax: (831) 851-2214
 
SYNERGY SUPPORt:

SYNERGY SUPPORt:

Call the Synergy Support lines for immediate assistance:
 
Office Staff  x2486
Teachers (TOSA)  x2488
 

Visit our Synergy support page to view help docs and how-to videos for teachers.

 

Visit our Synergy Office Staff FAQ Page for help docs and videos for office staff.
 

Get Remote Support by Clicking on the icon

BeyondTrust Support
BeyondTrust Support
Getting the technology assistance you need is quick and easy! 
 
Option 1
Call the Help Desk at
786-TECH (8324)
Use this option if you need immediate assistance. The PVUSD Help Desk is open from 7:30 am to 4:30 pm every school day and the help desk technicians can remotely assist you just like being with you in front of your computer.
Option 2
All staff members have the ability to submit a help ticket directly to our system. This is the most efficient way to request help from your Site Computer Support Technician. The Help Ticket system will automatically email you any time the request is updated or completed and you can add new information as well by simply replying to the help ticket generated email.
 
Technician Support BY SCHOOL

Technician Support BY SCHOOL

   
School Monday Tuesday Wednesday Thursday Friday
Alianza Charter
 
Jen Salinas-Holz
 
 
Jen Salinas-Holz
Amesti
Benjamin Rodriquez
 
 
Benjamin Rodriquez
 
Ann Soldo
Nicolas Perez
 
Nicolas Perez
 
Nicolas Perez
Aptos High
Jeff Ramos
Jeff Ramos
Lesley Ramos
Jeff Ramos
Jeff Ramos
Lesley Ramos
Jeff Ramos
Aptos Junior
  Jacob Jones  
Jacob Jones
Jacob Jones
Bradley
 
Juan Carlos Mendoza
 
Juan Carlos Mendoza
 
Calabasas
 
 
Alfonso Medrano
 
Alfonso Medrano
Cesar Chavez
David Ho
 
 
David Ho
(1/2 Day)
David Ho
Diamond Tech. Institute
 
Deborah Berkson
 
Deborah Berkson
(1/2 Day AM)
 
E.A. Hall
Hany Muhrram
Edmundo Silva-Ibarra
 
Edmundo Silva-Ibarra
Edmundo Silva-Ibarra
Freedom
 
Nicolas Perez
Deborah Berkson 
 
Deborah Berkson
H.A. Hyde
 
Benjamin Rodriquez
Benjamin Rodriquez
 
Benjamin Rodriquez
Hall District
 
Humberto Fernandez
 
Humberto Fernandez
 
Lakeview
Jen Salinas-Holz
 
Jen Salinas-Holz
Jen Salinas-Holz
Katherine Wales
Landmark
Israel Zuckerman
Israel Zuckerman
 
Israel Zuckerman
 
Linscott Charter
 
 
 
 
 
MacQuiddy
Humberto Fernandez
 
Humberto Fernandez
 
Humberto Fernandez
Mar Vista
Erik Orgell
 
Erik Orgell
 
Erik Orgell
Mintie White
Alfonso Medrano
Alfonso Medrano
 
Alfonso Medrano
 
New School
 
 
 
Deborah Berkson
(1/2 Day PM)
 
Ohlone
 
Samuel Torres
 
 
Samuel Torres
Pacific Coast Charter
 
Hany Muhrram
(1/2 Day PM)
 
Hany Muhrram
( 1/2 Day AM)
 
Pajaro Middle
 
David Ho
David Ho
David Ho
(1/2 Day)
David Ho
Pajaro Valley High
David Russell / Samuel Torres
David Russell
 
David Russell / Samuel Torres
David Russell /
Samuel Torres
David Russell
Radcliff
Jacob Jones
 
Jacob Jones
 
 
Renaissance High
Lesley Ramos
 
 
 
 
Rio Del Mar
 
Erik Orgell
 
Erik Orgell
 
Rolling Hills Duncan Holbert
Edmundo Silva-Ibarra
 
Edmundo Silva-Ibarra
Nicolas Perez
 
Starlight
Deborah Berkson
 
Israel Zuckerman
 
Israel Zuckerman
Valencia
 
 
Lesley Ramos
 
Lesley Ramos
Virtual Academy
Juan Carlos Mendoza
 
Juan Carlos Mendoza
 
Juan Carlos Mendoza
WCSA
 
Hany Muhrram 
(1/2 Day AM)
 
Hany Muhrram 
(1/2 Day PM)
 
Watsonville High   
Mike Oakden
Mike Oakden 
Mike Oakden/
Hany Muhrram
Mike Oakden
Mike Oakden/ Hany Muhrram
 
Technician Support by Person

Technician Support by Person

Site Tech Name/Email   Monday Tuesday Wednesday Thursday Friday
Alfonso Medrano Mintie White
Mintie White
Calabasas
Mintie White
Calabasas
Amesti
H.A. Hyde
H.A. Hyde
Amesti
H.A. Hyde
CCMS
Pajaro Middle
Pajaro Middle
Pajaro Middle/
CCMS
CCMS
PVHS
PVHS
PVHS
PVHS
PVHS
Starlight
DTI
Freedom
New School /DTI
Freedom
Mar Vista
Rio Del Mar
Mar Vista
Rio Del Mar
Mar Vista
Rolling Hills /
Duncan Holbert
EA Hall
Rolling Hills /
Duncan Holbert
EA Hall
EA Hall
MacQuiddy
Hall District
MacQuiddy
Hall District
MacQuiddy
E. A. Hall
WCSA/
PCCS
WHS
PCCS/
WCSA
WHS
Landmark
Landmark
Starlight
Landmark
Starlight
Jacob Jones
Radcliff
WHS
Radcliff
WHS
WHS
AHS
AHS
AHS
AHS
AHS
Lakeview
Alianza
Lakeview
Lakeview
Alianza
Virtual Academy
Bradley
Virtual Academy
Bradley
Virtual Academy
Renaissance
AHS
Valencia
AHS
Valencia
WHS
WHS
WHS
WHS
WHS
Ann Soldo
Freedom Ann Soldo
Rolling Hills
Ann Soldo
PVHS
Ohlone
PVHS
PVHS
Ohlone