- Technology
Contact Info:
Contact Info:![]()
Contact Info:
Technology Main Line: (831) 786-2170
Help Desk: (831) 786-TECH (8324)
eFax: (831) 851-2214
SYNERGY SUPPORt:
SYNERGY SUPPORt:![]()
SYNERGY SUPPORt:
Call the Synergy Support lines for immediate assistance:
Office Staff x2486
Teachers (TOSA) x2488
Visit our Synergy support page to view help docs and how-to videos for teachers.
Visit our Synergy Office Staff FAQ Page for help docs and videos for office staff.
Get Remote Support by Clicking on the icon
BeyondTrust Support
Tech Support
Getting the technology assistance you need is quick and easy!
Option 1
|
Call the Help Desk at
786-TECH (8324)
|
Use this option if you need immediate assistance. The PVUSD Help Desk is open from 7:30 am to 4:30 pm every school day and the help desk technicians can remotely assist you just like being with you in front of your computer.
|
Option 2
|
All staff members have the ability to submit a help ticket directly to our system. This is the most efficient way to request help from your Site Computer Support Technician. The Help Ticket system will automatically email you any time the request is updated or completed and you can add new information as well by simply replying to the help ticket generated email.
|
Technician Support BY SCHOOL
Technician Support BY SCHOOL![]()
Technician Support BY SCHOOL
School | Monday | Tuesday | Wednesday | Thursday | Friday |
Alianza | Jen Salinas-Holz | Jen Salinas-Holz | |||
Amesti | Benjamin Rodriquez | Benjamin Rodriquez | |||
Ann Soldo | Nicolas Perez | Nicolas Perez | Nicolas Perez | ||
Aptos High |
Jeff Ramos
Lesley Ramos
|
Jeff Ramos
Lesley Ramos
|
Jeff Ramos |
Jeff Ramos
Lesley Ramos
|
Jeff Ramos |
Aptos Junior High | Jacob Jones | Jacob Jones | District Tech (PM) | ||
Bradley | Juan Carlos Mendoza | Juan Carlos Mendoza | |||
Calabasas | Alfonso Medrano | Alfonso Medrano | Alfonso Medrano | ||
Cesar Chavez | David Ho | David Ho (PM) | David Ho | ||
Diamond Tech | Deborah Berkson (PM) | Deborah Berkson | Deborah Berkson (AM) | ||
Duncan Holbert | Edmundo Silva-Ibarra (PM) | Edmundo Silva-Ibarra (PM) | |||
E.A. Hall | Edmundo Silva-Ibarra | Edmundo Silva-Ibarra | Edmundo Silva-Ibarra | ||
Freedom | Deborah Berkson | Deborah Berkson | |||
H.A. Hyde | Benjamin Rodrigez | Benjamin Rodriquez | Benjamin Rodriquez | ||
Hall District | Humberto Fernandez | Humberto Fernandez | Humberto Fernandez | ||
Lakeview | Jen Salinas-Holz | Jen Salinas-Holz | Jen Salinas-Holz | ||
Landmark | Israel Zuckerman | Israel Zuckerman | Israel Zuckerman | ||
Macquiddy | Humberto Fernandez | Humberto Fernandez | |||
Mar Vista | Eric Orgell | Eric Orgell | |||
Mintie White | Alfonso Medrano | Alfonso Medrano | |||
New School | |||||
Ohlone | Samuel Torres | Samuel Torres | Samuel Torres | ||
Pajaro Middle | David Ho | David Ho (AM) | David Ho | ||
Pajaro Valley High |
David Russell
Samuel Torres
|
David Russell
|
David Russell
Samuel Torres
|
David Russell
|
David Russell |
Radcliff | Jacob Jones | Jacob Jones | |||
Renaissance High | Juan Carlos Medoza | Juan Carlos Mendoza | Juan Carlos Mendoza | ||
Rio Del Mar | Eric Orgell | Eric Orgell | Eric Orgell | ||
Rolling Hills | Edmundo Silva-Ibarra (AM) | Edmundo Silva-Ibarra (AM) | Nicolas Perez | ||
Starlight | Deborah Berkson (AM) | Israel Zuckerman | Deborah Berkson (PM) | Israel Zuckerman | |
Valencia | Lesley Ramos | Lesley Ramos | |||
Watsonville Charter | Hany Muhrram (AM) | Hany Muhrram ( PM) | |||
Watsonville High |
Hany Muhrram
|
Hany Muhrram (PM)
|
Hany Muhrram
Jacob Jones
|
Hany Muhrram (AM)
Jacob Jones
|
Hany Muhrram
|
Technician Support by Person
Technician Support by Person![]()
Technician Support by Person
Site Tech Name/Email | Monday | Tuesday | Wednesday | Thursday | Friday |
Alfonso Medrano | Calabasas |
Mintie White
|
Calabasas
|
Mintie White
|
Calabasas
|
Amesti
|
H.A. Hyde
|
H.A. Hyde
|
Amesti
|
H.A. Hyde
|
|
CCMS
|
Pajaro Middle
|
Pajaro Middle/ CCMS
|
Pajaro Middle
|
CCMS
|
|
PVHS
|
PVHS
|
PVHS
|
PVHS
|
PVHS
|
|
Starlight/DTI
|
DTI |
Freedom
|
DTI/Starlight
|
Freedom
|
|
Rio Del Mar |
Mar Vista
|
Rio Del Mar |
Mar Vista
|
Rio Del Mar
|
|
Rolling Hills /
Duncan Holbert |
EA Hall
|
Rolling Hills /
Duncan Holbert |
EA Hall
|
EA Hall
|
|
Hall District
|
MacQuiddy
|
Hall District |
MacQuiddy
|
Hall District
|
|
WHS |
WCSA/ WHS
|
WHS
|
WHS/WCSA
|
WHS
|
|
Landmark
|
Landmark
|
Starlight
|
Landmark
|
Starlight
|
|
Jacob Jones | AJHS |
WHS
|
AJHS
|
WHS | |
AHS
|
AHS
|
AHS
|
AHS
|
AHS
|
|
Lakeview
|
Alianza
|
Lakeview |
Lakeview
|
Alianza
|
|
Renaissance HS | Bradley | Renaissance HS | Bradley | Renaissance HS | |
AHS |
AHS
|
Valencia
|
AHS
|
Valencia
|
|
Ann Soldo
|
E.A Hall | Ann Soldo |
Rolling Hills
|
Ann Soldo
|
|
PVHS | Ohlone | PVHS | Ohlone |
Ohlone
|