Pajaro Valley USD - ParentSquare for Families

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ParentSquare for Families

ParentSquare for Families

ParentSquare is an all-in-one, secure communication platform designed for K-12 schools. PVUSD uses this tools to connect with parents, students and staff. To stay informed, please download the app and check with your school's office to make sure your most recent contact information is in Synergy.

Step 1: Download The App

Although you are already set to receive notifications from ParentSquare, downloading the mobile app is the easiest way to receive Posts, Events, Sign Up Requests, Photos, and Files—and to start new direct messages.

step 3: Create a password

A smartphone screen displaying the ParentSquare "Create Password" registration page for an account named Lucia Londres. The interface includes text fields for "Create Password" and "Confirm Password," followed by a green "Register" button and a "Cancel" link.

When creating a password, your password must:

Be at least 8 characters long
Use a combination of uppercase letters, lowercase letters, numbers and symbols
Avoid common password words and patterns like "1Password!" and "reallylongpassword1"
Avoid reusing passwords you've used for other websites

After entering your password twice, tap “register”.

Step 2: Enter Your account information

Open the app and type in your phone number or email address (must match what the school has on record). A verification code will be sent to the email or phone number. Enter the verification code and then tap "continue".

step 4: Confirm the account info

The image shows a screenshot of a ParentSquare mobile app interface titled "Action Required" on an iOS device. The screen is a confirmation page for merging or verifying account information. The main content is contained within a white card labeled with a "Parent" tab and a home icon. To the right of the email, phone, and child sections, there are grey chevron arrows circled in red, indicating that these fields can be interacted with or expanded.

If you have unverified contact information, you will see one or more contact cards with "Action Required", "Confirm Your Account Info." Tap arrow to right of Email and Phone to confirm or edit each one. When you tap "confirm", a verfication code is sent to that email or phone number. Enter the verification code into ParentSquare to confirm. Once you have confirmed all contact info and children associated with your account, tap "Yes, merge this account".

set your notification preferences

Notifications settings screen for a school communication app. The top section shows enabled toggles for "Custom Settings" and mandatory "Urgent Alerts & Notices." Below, notification options under "Mountain Bay Elementary" for School Alerts, Direct Messages, and Posts are all toggled off. A green banner for "Seven Falls School District" sits near the bottom.

From Home, tap the triple bar menu (≡) in the top left.
Tap Account.
Tap Notifications.
Use the toggle to turn School Alerts on or off.
- On: Get all alerts and notices.
- Off: Only get urgent alerts and critical notices.
Under Direct Messages, use the toggle to turn on each way you want to be notified:
- App: Get a push notification right away.
- Text: Get a text right away.
- Email: Get an email right away.
Under Posts, use the toggle to turn on each way you want to be notified. You can turn on Mobile, Email, or both. After you turn one on, tap Instant or Digest:
- Instant: Get a notification as soon as a post is sent.
- Digest (recommended): Get one notification a day with all of that day’s posts.

On the app, if you have both app and text notifications on, Post notifications will first be delivered to the app with a text backup when needed. Direct Messages and Alerts will still be sent to text.

Note: In order to receive app notifications on your phone, be sure they are enabled in your phone settings.

Learn how to Use ParentSQuare

Intro slide deck in English or in Spanish
Introduction video (3 minutes) in English or in Spanish
Steps to register for ParentSquare in English and Spanish
Training video (14 minutes) in English or in Spanish
Missing a child or a school in ParentSquare? Combine Accounts in English or Spanish

Important Info for Families:

PVUSD uses ParentSquare for school communication, primarily with email, text and app notifications. For best communication results, we recommend that you download the ParentSquare app to your mobile device! ParentSquare automatically generates an account for each parent, using their preferred email address and phone number. We encourage parents to access their accounts so they can download the mobile app and update their preferences on when and how they are notified. Families should make sure their most recent email address and cell phone number are provided to their child's school site.

About the App:

For best communication results, we recommend that you download the ParentSquare app to your mobile device!

With the ParentSquare app, parents can easily connect with teachers and staff at their children’s school from their smartphone. Here's what parents can do with the app:

Receive messages from the school via email, text, or app notification
Choose to receive information as it comes or all at once with a daily digest at 6pm
Communicate in your preferred language
Comment on school postings to engage with your school community
Direct message teachers, staff and other parents
Participate in group messages
Sign up for parent-teacher conferences
Send payments, sign forms & permission slips, receive report cards, sign up to volunteer and more all from your desktop or mobile device

Opt Out:

We promise to only send you information related to school. You can opt-out at any time. See this opt-out document for more information about opting-out from our communications.