To request a change in pickup or drop off
To change your address, you must call Special Services 786-2100 ext 2776.
Changes may take up to 5 days to complete. When a change is complete, SELPA will call you with the time change and possible route change.
When a student does not need a bus
Please call Transportation at 728-6324 to let a dispatcher know that your child is not riding the bus. If Transportation passes by the house and no student comes out 5 consecutive times, transportation services will be canceled until a parent calls to resume transportation.
Morning Pick-Up at Home
Parents are expected to have their student(s) outside at the determined pick-up location five (5) minutes before their arranged pick-up time. This procedure must be followed regardless of weather conditions (e.g. rain, cold, etc.) There is not enough time for the bus driver to wait for students to come out of their homes after the bus arrives.
The bus driver is expected to come to a complete stop at the designated pick-up location. If the driver does not see the student when the bus stops, the driver will leave and continue to the next stop.
15 Minutes after the designated pick-up time, the parent/guardian is urged to call Transportation if before 8:00 am at 728-6324 or SELPA Transportation after 8:00 am at 786-2100 ext 2776 to determine the status of the bus. Transportation will inform the parent/guardian of the approximate time of arrival.
Afternoon Drop-off Time
An adult (18 year old) must be present at the designated drop-off location, five (5) minutes after school is completed for the driver to drop off the student. In the event that an adult is not present, the student is to be returned to school and the parent/guardian must arrange for the student to be picked up at school.
There are times when due to traffic, roadwork, mechanical difficulties, or something beyond the control of the Transportation Department, the driver will be late. If the bus has not arrived within 15 Minutes after the regular drop off time, the parent/guardian is urged to call SELPA Transportation at 786-2100 ext 2776 to determine the status of the bus. Transportation will inform the parent/guardian of the approximate time of arrival.
* The bus driver is not expected to honk the horn (VC27001) or call the home, or wait
for an adult to arrive.
* If it is parent/guardian’s 3rd time not at home, we will request a meeting to address